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Billing & Insurance

Independence Health System participates in most insurance plans, including Highmark and UPMC health plans, most Medicare Advantage and health maintenance organizations (HMOs). Please refer to the list below.

Butler Memorial Hospital

Insurance Plans Accepted:

Medicare Products

  • Aetna Advantage
  • Amerihealth Caritas Medicare
  • Cigna Medicare
  • Gateway Health Medicare Assured
  • Geisinger
  • Health America Advantra Plans
  • Health Partners Medicare
  • Highmark Community Blue Medicare HMO
  • Highmark Freedom Blue
  • Highmark Security Blue
  • Humana Medicare
  • UnitedHealthcare Medicare
  • UPMC for Life

Medicaid Products

  • Aetna Better Health (formerly Health America Coventry Cares)
  • Amerihealth Caritas Medicaid
  • Gateway Health Plan
  • Geisinger
  • Health Partners Kids
  • Medicaid
  • PA Health & Wellness
  • Community Care Behavioral Health
  • UnitedHealthcare Community Plan (Medicaid Plan)
  • UPMC for YOU
  • Value Behavioral Health

Commercial Insurance Products

  • AARP
  • Aetna PPO/HMO Plans
  • Apostrophe
  • Bankers Life and Casualty
  • Beacon Options (Value Behavioral Health)
  • Champus/Champva
  • Cigna Health Plan
  • Devon
  • First Health
  • Great West Life Assurance
  • Health America/Health Assurance
  • Highmark Connect Blue
  • Highmark HMO/PPO Plans
  • Highmark Community Blue Plan
  • Highmark Federal Employee Program
  • Intergroup
  • Mail Handlers Benefit Plan
  • MultiPlan
  • Private Healthcare Systems
  • Tricare
  • UnitedHealthcare Commercial Plans
  • United Mine Workers
  • UPMC Health Plan

Clarion Hospital

Insurance Plans Accepted

Medicare Products

  • Aetna Medicare
  • AmeriHealth Caritas VIP Care
  • Cigna Medicare
  • Gateway Assured
  • Geisinger
  • Health Partners Medicare
  • Highmark: Community Blue/Freedom Blue/Security Blue
  • UPMC for Life

Medicaid Products

  • Aetna Better health
  • AmeriHealth Caritas Pennsylvania
  • Gateway Health Plan
  • Geisinger
  • Health Partners Kids
  • PA Health & Wellness
  • United Healthcare Community Plan
  • UPMC for You

Commercial Products

  • Aetna
  • Aetna Preferred PPO
  • Aetna Custom HMO (PEBTF)
  • Cigna
  • Devon
  • Healthgram Cigna
  • Highmark
  • Tricare
  • United Healthcare PPO only
  • UPMC

Frick, Latrobe & Westmoreland Hospitals

Frick, Latrobe and Westmoreland Hospital are accredited providers of service for Medicare and Medicaid patients and are contracted with most major payers, including but not limited to:

  • Aetna and Aetna PEBTF - Commercial and Medicare plans
  • Amerihealth Caritas - Medicare and Medicaid plans
  • Cigna - Commercial plans and Medicare products
  • Community Care Behavioral Health
  • Gateway Health Plan - Medicare and Medicaid plans
  • Geisinger - Medicaid and Medicare products
  • Health Partners Plans - Medicaid products
  • Highmark - Commercial and Medicare products
  • Pennsylvania Health & Wellness - Medicare and Medicaid plans
  • Tricare
  • United Healthcare Community Plan
  • United Behavioral Health
  • United Health Care - Commercial plans
  • UPMC - All products
  • VA Community Care Network (VA CCN)
  • Value Options (psychiatric services)

We recommend that you always verify coverage with your insurance company due to home host policies and tiered/narrow networks.

About Your Bill and Insurance Coverage

To continue providing services, our hospitals must receive compensation for those services. An inpatient hospital bill includes charges for your room, linen services, nursing care and meals as well as certain other goods and services ordered by your physician.

When a patient is discharged, the hospital submits the bill to the patient’s insurance company. If a patient does not have insurance, the bill becomes that patient’s responsibility. Additional payment options may be available if you meet program criteria or guidelines for financial assistance.

Hospital services not covered by your insurance are billed to the patient. For questions about a hospital bill or financial assistance:

Communication (telephone, etc.) fees are not covered by any insurance.

A separate bill is sent from a patient’s physician, lab or other health care provider who performs services during a hospital stay. Independent physician services that bill separately may include radiology, emergency room, pathology, urology and others. Arrangements for these and other services not provided directly by the hospital are the patient’s responsibility.

If you have questions regarding a bill from one of these providers, please contact:

Frick, Latrobe & Westmoreland Hospitals:

For questions about an Excela Health Medical Group bill or financial assistance, call the billing department,
724-527-8050 or 1-855-452-9838, Monday through Friday, 8 a.m. to 7 p.m.

For questions about a Butler Medical Providers bill or financial assistance, call the billing department, 724-284-4060, Monday through Friday, 8 a.m. to 4 p.m., Monday through Friday.

Does Independence Health System have payment plans?

Independence Health System, (Frick, Latrobe and Westmoreland Hospitals) have partnered with CarePayment to provide affordable financing options to our patients who need help paying their medical bills over time. To learn more, click here.

For information on Butler/Clarion financial assistance, click here.

Continuous Coverage for Medicaid Ending March 31, 2023

In March 2020, the Centers for Medicare & Medicaid Services (CMS) temporarily waived certain Medicaid and Children's Health Insurance Program (CHIP) requirements and conditions in response to COVID-19. The easing of these rules helped people with Medicaid (Medi-Cal in California) and CHIP—in all 50 states, the District of Columbia, and the five U.S. territories—keep their health coverage during the pandemic.

A new law ends Medicaid continuous coverage on March 31, 2023 and requires states to restart eligibility renewals beginning April 1, 2023.

For more information about this change, click here.

For more information about how to renew your coverage, click here.